Frequently Asked Questions
Everything you need to know about shopping the iconic Paris Hilton collection.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that certain limited-edition items may be final sale.
Are your products true to size?
Most of our apparel follows standard US sizing. We recommend checking the detailed size guide located on each product page to ensure the perfect fit for your silhouette.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific delivery address.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.